Service Provider User Guide
The I DUN CLEAN Service Provider User Guide is designed to help cleaners and cleaning companies understand how to use the platform step by step. From receiving job notifications and submitting quotes, to managing change requests, uploading before-and-after photos, and getting paid securely — this guide walks you through the entire order workflow. With clear instructions, real app screenshots, and transparent processes like “You Get What You Quote,” you’ll learn how to: Review and quote for new jobs with confidence Communicate with customers through in-app messaging Handle order changes quickly and fairly Protect yourself by uploading photos as proof of work Resolve issues through the platform’s dispute process Build your reputation with ratings and reviews Track your completed jobs and payments with full transparency This guide ensures you can use the app smoothly, deliver excellent service, and grow your business without stress.
How we vet our service providers
Before any service provider can start quoting or accepting jobs on I DUN CLEAN, they must complete our vetting process. This video explains exactly how vetting works for both company accounts and individual accounts, the documents required, and how to submit them.
You’ll also learn how we protect your personal information under GDPR — keeping your documents safe, secure, and only used for compliance checks.
By making vetting mandatory for all service providers, we ensure professionalism, fairness, and trust on the platform.
I DUN CLEAN
Your Trusted Cleaning Partner:
Fair, Transparent, and Collaborative
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