The Smarter Way to Book Household Cleaning Services
When it comes to house cleaning, finding a trusted service provider at a fair price can be a challenge. I DUN CLEAN is designed to put you, the customer, in control—ensuring transparent pricing, secure transactions, and complete protection.
Hello, Customers
Why Choose I DUN CLEAN
1. Compare & Choose the BEST PROVIDER
No more guessing or overpaying! Post your service request and receive multiple quotes from verified service providers.
Easily Compare service providers based on price, ratings, reviews, experience, and insurance coverage.
Make an informed choice with full pricing transparency.
2. Guaranteed Trust & Safety
Every service provider is KYC-verified to eliminate scams and ensure professionalism.
Your payment is held securely in escrow until the service is completed to your satisfaction.
If something goes wrong, our Customer Protection Policy allows you to dispute the transaction and receive assistance.
3. Authentic, Verified Reviews
On our platform, every review comes from a verified customer who has used the service, ensuring honest and trustworthy feedback you can rely on.
This guarantees genuine ratings so you can make decisions based on credible feedback.
4. Your Home, Your Choice - With Full Protection
From booking to payment and service completion, we make home cleaning easy, secure, and stress-free.
Experience the future of hassle-free household cleaning services—where quality meets trust!
After Builder Cleaning
One-off Deep Cleaning
End of Tenancy Cleaning
Carpet and Upholstery Cleaning
Windows Cleaning
Pressure Washing
Roof Cleaning
Rubbish Disposal
Type of Cleaning
Enter details of your property and requirements, upload the photos and submit.
Enter the property details and requirement
Cleaner quotation submission
Review quotes and select a cleaner
Cleaning service
Cleaners select the lead and submit quote to customer.
Review and choose the quotes from cleaners and proceed with the payment.
Once the services are completed, you can rate the cleaner and leave a review to improve the quality.
How It Works
Step Follow Below
Share the details of your cleaning requirements on our platform. Be specific about the scope of work, timing, and any special requests.
Post Your Cleaning Needs:
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Receive Personalized Quotes:
Service providers will respond with customized quotes based on your provided details. Review the quotes, services offered, and provider profiles.
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Make an Informed Decision:
Compare the quotations and provider information. Choose the service provider that best aligns with your needs, preferences, and budget.
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Securely Submit Payment:
Once you've chosen a service provider and agreed on the terms, submit your payment securely through our platform. Rest assured, your funds are held in escrow until the job is completed to your satisfaction.
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Enjoy Hassle-Free Service:
Once you've made your selection, relax and let the chosen service provider handle the rest. Experience hassle-free and personalized cleaning services tailored to your specifications.
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Service Provider Completes the Job:
The chosen service provider performs the cleaning job as agreed upon. You can rate the cleaner and leave a review to improve the quality
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Dispute Resolution (if needed):
In the unlikely event of any issues, our platform provides a structured dispute resolution process to address concerns and find a fair resolution for all parties involved.
FAQ - Customer
How does I DUN CLEAN work?
I DUN CLEAN connects you with verified cleaning service providers. Simply post your cleaning request, receive quotes from professionals, compare based on price, ratings, and reviews, and book your preferred cleaner. Payment is held securely in escrow and released only when the service is completed to your satisfaction.
How do I know the cleaners are reliable?
All service providers undergo a strict KYC verification process to ensure they are legitimate professionals. You can also review ratings, customer feedback, and service history before selecting a cleaner.
When do I need to pay for the service?
Once you accept a service provider’s quote, you will pay in advance. Your payment is held securely in escrow and only released after the service is completed, ensuring fairness and protection.
What if the cleaner does not show up?
If a cleaner fails to show up, you can report the issue, and we will help you either reschedule or process a refund based on our cancellation policy.
What if I am not satisfied with the cleaning service?
If the service does not meet your expectations, you can raise a dispute through our platform. We will review the case and work towards a fair resolution between you and the cleaner.
Can I reschedule or cancel a booking?
Yes, you can reschedule or cancel your booking according to our platform’s cancellation policy. Some cancellations may be subject to partial refunds or rescheduling fees, depending on the timing.
How are prices determined?
Service providers bid for your job based on your requirements. You can compare different quotes, service details, and provider ratings to choose the best option for you.
How are reviews and ratings handled?
Only customers who have successfully completed a service can leave a rating and review for the provider. This ensures authentic and trustworthy feedback, unlike platforms where anyone can leave a review.
Is my payment information secure?
Yes! We use secure payment processing and escrow protection to ensure your funds are safe until the service is delivered as promised. Your payment details are never shared with service providers.
What should I do if I need assistance?
If you have any issues or need help, you can reach out to our customer support team through the platform. We’re here to ensure a smooth and hassle-free experience for you.
Why can’t I find regular cleaning services on the platform?
We are currently focusing on one-off cleaning services, but regular cleaning options will be available soon. Stay tuned for updates!
I DUN CLEAN
Your Trusted Cleaning Partner:
Fair, Transparent, and Collaborative
Discalmer
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